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  1. tansely
  2. JEvents 3.4 (Free Access)
  3. Tuesday, 02 April 2019
My payments page stopped working
https://smartsailing.org/ru/schedule.html
if you continue with reservation which is by choosing a tour and filling the form and click to attend. It is supposed to open a payment page which has URL of something like
https://smartsailing.org/component/rsvppro/?task=attendees.record&at_id=217&rp_id=545&Itemid=1510

But it does not come
Support Info
Production - Critical
References
  1. https://smartsailing.org/ru/schedule.html
  2. https://smartsailing.org/component/rsvppro/?task=attendees.record&at_id=217&rp_id=544&Itemid=1510
tonyp
Support Team
Accepted Answer Pending Moderation
0
Votes
Undo
Hello Tansley,

Can you please login with your club account for club support? And also provide your JEvents Support Information from the JEvents Backend Dashboard?

Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 1
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

My subscription is finished. I was member for 3 years

Below is the support info


PHP Version : 7.2.16
MySQL Version : 5.5.60-MariaDB
Server Information : Linux mail.smartsailing.org 3.10.0-957.5.1.el7.x86_64 #1 SMP Fri Feb 1 14:54:57 UTC 2019 x86_64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : No
Max Input Vars ? : 2048
Club code set? : Yes
User Agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36
Joomla : 3.9.4
component_com_jevents : 3.4.50
component_com_jevpeople : 3.0.38
component_com_rsvppro : 3.4.19
component_com_jce : 2.6.7.1
module_mod_jevents_cal : 3.4.50
module_mod_jevents_calendarplus : 3.3.4
module_mod_jevents_custom : 3.4.50
module_mod_jevents_filter : 3.4.50
module_mod_jevents_latest : 3.4.50
module_mod_jevents_legend : 3.4.50
module_mod_jevents_switchview : 3.4.50
module_mod_remoteloader : 1.1.7
layout_JEventsFlatplusLayout : 3.4.13
layout_JEventsIconicLayout : 3.5.6
layout_JEventsMapLayout : 3.4.1
layout_JEventsRuthinLayout : 3.4.6
layout_extplus : 3.1.7
layout_iconic : 3.5.3
plugin_content_jevents : 3.4.50
plugin_content_jevpeople : 3.0.38
plugin_finder_jevents : 3.4.50 (not enabled)
plugin_installer_jeventsinstaller : 3.4.50
plugin_jevents_jevcalendar : 3.4.1 (not enabled)
plugin_jevents_jevfiles : 3.7.14
plugin_jevents_jevpeople : 3.0.38
plugin_jevents_jevrsvppro : 3.4.19
plugin_rsvppro_authorizenet : 3.4.19
plugin_rsvppro_manual : 3.4.19
plugin_rsvppro_paypalipn : 3.4.19 (not enabled)
plugin_search_eventsearch : 3.4.50
plugin_search_jevpeoplesearch : 3.0.38
plugin_system_gwejson : 3.4.50
plugin_system_hika_rsvp_redirect : 3.4.19 (not enabled)
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 2
tonyp
Support Team
Accepted Answer Pending Moderation
0
Votes
Undo
Hello,

Please renew your subscription and update RSVP Pro and your other club addons that should fix your issues.

Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 3
Accepted Answer Pending Moderation
0
Votes
Undo
I have upgraded my subscription and upgraded jevents / rsvppro

But problem is still same.


PHP Version : 7.2.16
MySQL Version : 5.5.60-MariaDB
Server Information : Linux mail.smartsailing.org 3.10.0-957.5.1.el7.x86_64 #1 SMP Fri Feb 1 14:54:57 UTC 2019 x86_64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : No
Max Input Vars ? : 2048
Club code set? : Yes
User Agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36
Joomla : 3.9.4
component_com_jevents : 3.4.50
component_com_jevpeople : 3.0.39
component_com_rsvppro : 3.4.25
component_com_jce : 2.6.7.1
module_mod_jevents_cal : 3.4.50
module_mod_jevents_calendarplus : 3.4.1
module_mod_jevents_custom : 3.4.50
module_mod_jevents_filter : 3.4.50
module_mod_jevents_latest : 3.4.50
module_mod_jevents_legend : 3.4.50
module_mod_jevents_switchview : 3.4.50
module_mod_remoteloader : 1.1.7
layout_JEventsFlatplusLayout : 3.4.15
layout_JEventsIconicLayout : 3.5.6
layout_JEventsMapLayout : 3.4.1
layout_JEventsRuthinLayout : 3.4.9
layout_extplus : 3.1.7
layout_iconic : 3.5.3
plugin_content_jevents : 3.4.50
plugin_content_jevpeople : 3.0.39
plugin_finder_jevents : 3.4.50
plugin_installer_jeventsinstaller : 3.4.50
plugin_jevents_jevcalendar : 3.4.1
plugin_jevents_jevfiles : 3.7.15
plugin_jevents_jevpeople : 3.0.39
plugin_jevents_jevrsvppro : 3.4.25
plugin_rsvppro_authorizenet : 3.4.25
plugin_rsvppro_manual : 3.4.25
plugin_rsvppro_mollie : 3.4.25 (not enabled)
plugin_rsvppro_paypalexpress : 3.4.0 (not enabled)
plugin_rsvppro_paypalipn : 3.4.25
plugin_search_eventsearch : 3.4.50
plugin_search_jevpeoplesearch : 3.0.38
plugin_system_gwejson : 3.4.50
plugin_system_hika_rsvp_redirect : 3.4.25 (not enabled)
References
  1. https://smartsailing.org/component/rsvppro/?task=attendees.record&at_id=235&rp_id=613&Itemid=1510
  2. https://smartsailing.org/schedule/eventdetail/626/1-weeks-sailing-training-around-hisaronu-bays.html
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 4
tonyp
Support Team
Accepted Answer Pending Moderation
0
Votes
Undo
Note, this was taken to the Gold Support Forum.
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 5
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