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  1. jonasmtc
    Gold Member
  2. Pre-Sales
  3. Monday, 11 January 2021
Hello
What happened to my gold subscription ??
"Your JEvents membership doesn't allow you to access this update - please upgrade your account."
My acount ist active.
Gold Member 02-01-2021 06-01-2021 To 07-01-2022 £67.76 Active IV045456
tonyp
Support Team
Accepted Answer Pending Moderation
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Sorry we have changed subscription systems I am escalating this to geraint as to what has gone wrong.

Many thanks
Tony
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  1. more than a month ago
  2. Pre-Sales
  3. # 1
geraint
Support Team
Accepted Answer Pending Moderation
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I have corrected your membership status. As Tony said we have just changed out membership management system and it looks as though your membership status was not updated correctly

I'm sorry for the inconvenience this will have caused - and thank you for highlighting the issue
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
  1. more than a month ago
  2. Pre-Sales
  3. # 2
jonasmtc
Gold Member
Accepted Answer Pending Moderation
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I see that has changed.
I became a new user even though I have been a gold member since 2013. :D
  1. more than a month ago
  2. Pre-Sales
  3. # 3
jonasmtc
Gold Member
Accepted Answer Pending Moderation
0
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Undo
Thanks, Everything is great I have already become golden.
Many thanks for the quick solution. :)
Sincerely,
Jonas
  1. more than a month ago
  2. Pre-Sales
  3. # 4
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