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Resolved Blank New/Edit Screen in backend after update to 3.6.8

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  1. NSBA
    NSBA
  2. JEvents 3.4 (Free Access)
  3. Tuesday, 24 November 2020
We recently updated our JEvents, I forgot what the previous version we were on, however that last update we did was on February 5, 2019, for JEvents. After the update we can no longer see any of the content on the backend, there are no visible errors indicated. When I check the debugger I found a lot of items 'hidden', but can't find this fix.

We need this fixed ASAP as we use JEvents a lot. I thought maybe it was a permission issue, but I can't even check this now from the Joomla side because JEvents is redirecting to the component.

Our Joomla version is 3.9.22.

I have included Admin details in Site Details.
Attachments (5)
backend-landingOkay.png backend-landingOkay.png
Menu is okay.png Menu is okay.png
can see all the events and menu options.png can see all the events and menu options.png
broken - create event .png broken - create event .png
broken - edit event screen.png broken - edit event screen.png
SQL Injection issue - High Vulnerability found - R...
Ignore overlapping events and create the event reg...
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geraint
geraint
Support Team
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I've implemented a fairly crude workaround. Can you let me know if it works - if there are no problems I'll 'polish' it up for the next release.
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  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # Permalink
Responses (14)
geraint
geraint
Support Team
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This is a javascript conflict with your PowerAdmin tools. I'm looking into the cause and looking for a workaround,
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  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 1
geraint
geraint
Support Team
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I've implemented a workaround on your site for now. Looking for a full solution for the next release
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 2
geraint
geraint
Support Team
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I've sent you a direct message - please see the envelope icon near the top of the page.
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 3
NSBA
NSBA
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Geraint, we just upgrade our version of JEvents, and this issue has come back again. Can you please fix this or let me know what the fix is. Site Details will have the login information.

Since the PowerAdmin tool was causing the issue I tried removing the component, clearing the cache, but this has not fixed the issue.



Thank you!
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 4
geraint
geraint
Support Team
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Sorry for the delay on this one - year end deadlines (Brexit, EU financial regulation changes, accounting and company registration updates combined with Christmas) was not a good combination.

Taking a look now.
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 5
geraint
geraint
Support Team
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I've applied the same patch again to
media/com_jevents/js/uikit.js by commenting out line 5 to that the start of the file reads



/*! gslUIkit 3.2.6 | http://www.getuikit.com | (c) 2014 - 2019 YOOtheme | MIT License */



(function (global, factory) {

    typeof exports === 'object' && typeof module !== 'undefined' ? module.exports = factory() :

    //typeof define === 'function' && define.amd ? define('uikit', factory) :

    (global = global || self, global.gslUIkit = factory());

}(this, (function () { 'use strict';


Whilst you may have removed the out of date power admin there are residual plugins loading outdated javascript.

Until you update these (possibly by installing up to date poweradmin and then uninstalling it) you will need to apply the above fix each time you update JEvents
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 6
NSBA
NSBA
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Geriant,

I appreciate you helping us out with this issue, more so when things are busy too!

Line #5 is currently commented out, but we still have this issue. Is there something else that needs to be adjusted in the code?
Attachments (1)
Screen Shot 2021-01-06 at 12.10.47 PM.png Screen Shot 2021-01-06 at 12.10.47 PM.png
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 7
geraint
geraint
Support Team
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I've applied the same patch again to
media/com_jevents/js/uikit.js by commenting out line 5 to that the start of the file reads



/*! gslUIkit 3.2.6 | http://www.getuikit.com | (c) 2014 - 2019 YOOtheme | MIT License */



(function (global, factory) {

    typeof exports === 'object' && typeof module !== 'undefined' ? module.exports = factory() :

    //typeof define === 'function' && define.amd ? define('uikit', factory) :

    (global = global || self, global.gslUIkit = factory());

}(this, (function () { 'use strict';


Whilst you may have removed the out of date power admin there are residual plugins loading outdated javascript.

Until you update these (possibly by installing up to date poweradmin and then uninstalling it) you will need to apply the above fix each time you update JEvents


Your site is loading a js file https://www.nsba.com/plugins/system/jsnframework/assets/3rd-party/requirejs/require.js which is version 2.0.4 dating back to 2012!! The latest version is 2.3.6 see https://requirejs.org/docs/download.html

You need to update your JSN Framework system plugin - if this is the latest version you should ask the developer why he/she is using such an old version of this tool
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 8
NSBA
NSBA
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I've applied the same patch again to
media/com_jevents/js/uikit.js by commenting out line 5 to that the start of the file reads



/*! gslUIkit 3.2.6 | http://www.getuikit.com | (c) 2014 - 2019 YOOtheme | MIT License */



(function (global, factory) {

    typeof exports === 'object' && typeof module !== 'undefined' ? module.exports = factory() :

    //typeof define === 'function' && define.amd ? define('uikit', factory) :

    (global = global || self, global.gslUIkit = factory());

}(this, (function () { 'use strict';


Whilst you may have removed the out of date power admin there are residual plugins loading outdated javascript.

Until you update these (possibly by installing up to date poweradmin and then uninstalling it) you will need to apply the above fix each time you update JEvents


Your site is loading a js file https://www.nsba.com/plugins/system/jsnframework/assets/3rd-party/requirejs/require.js which is version 2.0.4 dating back to 2012!! The latest version is 2.3.6 see https://requirejs.org/docs/download.html

You need to update your JSN Framework system plugin - if this is the latest version you should ask the developer why he/she is using such an old version of this tool



I've contact the ProAdmin developers and they have updated the Javascript and tested, but they said the issue continues to happen. They've provided a video of their work - https://www.loom.com/share/91d73cf1e89b4d868dfa28d0ec9ed6ff

Here is a discussion of my support ticket with them - https://www.joomlashine.com/forums/jsn-framework-poweradmin-causing-issues-with-jevents.html

Please let me know if you can be of any help in fixing the issue. Site Details have been added to this post.
Attachments (1)
Screen Shot 2021-04-05 at 10.12.53 AM.png Screen Shot 2021-04-05 at 10.12.53 AM.png
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 9
NSBA
NSBA
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I've implemented a fairly crude workaround. Can you let me know if it works - if there are no problems I'll 'polish' it up for the next release.


This has fixed the problem. Thank you very much for your hard work in this issue.
Christopher
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 10
geraint
geraint
Support Team
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Thanks for the update - I'll roll out the change in our future releases.
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 11
hpagleader
hpagleader
Silver Member
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Thanks for the update - I have come up with a cleaner/more sustainable solution and have implemented it on your site.

Please let me know if you encounter any issues before I roll out the update next week.
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 12
NSBA
NSBA
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Thanks for the update - I'll roll out the change in our future releases.


Thank you geraint!
I will keep any eye out for the future releases.
  1. more than a month ago
  2. JEvents 3.4 (Free Access)
  3. # 13
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