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Resolved No new events after update

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  1. danyvs
    danyvs
    Silver Member
  2. Pre-Sales
  3. Sunday, 25 April 2021
Hello,


Recently I've updated to version 3.6.13
After that we are unable to edit existing or to make new events.

Can you please help us?

Thanks
Dany
Monthly Calendar Event Color
JS script to autocomplete start_time and end_time ...
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tonyp
tonyp
Support Team
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Hey Dany,

Can you please provide super user logins?

Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
  1. more than a month ago
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  3. # 1
danyvs
danyvs
Silver Member
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Hello Tony,


No problem, do I send you this user information by mail?


Grtz Dany
  1. more than a month ago
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  3. # 2
tonyp
tonyp
Support Team
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Hi Dany,

I can't see any email?

Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
  1. more than a month ago
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danyvs
danyvs
Silver Member
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Hello Tony,

If you give me an e-mailadres, then I can send the login.

Thanks
Dany
  1. more than a month ago
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  3. # 4
danyvs
danyvs
Silver Member
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Hello,

In the meantime we are more than 10 days further and I still cannot create events.
Is there no one who can help us?
It's also not safe to put super user data here, for the backend of our website, is it?
We have paid for a membership for a working component and apparently are not getting any answers or support.

We look forward to a quick and resolving answer.

Thanks Dany
  1. more than a month ago
  2. Pre-Sales
  3. # 5
tonyp
tonyp
Support Team
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Hello Dany,

I am so sorry. we have been having huge issues with an influx of support and using the forums. We are coming up with a strategy to manage this better moving forward.

In the meantime I have fixed the backend event saving, you had enable the Custom Fields file 'Programma' and set 3 fields to required but did not set a required message. I set the messages within each field so it now alerts people and it's understandbale.

Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
  1. more than a month ago
  2. Pre-Sales
  3. # 6
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